Database Co-ordinator
Salary: c. £22,000
Sheffield
Ref: 1546

Our client, a terminal care charity, has an opportunity for a fundraiser to join its head office in Sheffield. You would be joining an established and thriving charity in Sheffield, which is now able to expand its existing fundraising team.

In this position you will support our client’s fundraising department by maintaining and managing our client’s data and database ensuring it is clean accurate and complaint with regulatory standards.

You will also extract data and provide reports, summaries and analyses to the team so that information can support evaluations and inform our client’s fundraising strategy.
This is a role that would suit logical and analytical candidate with experience in database administration and management. You will also need communication skills, respect for confidentiality and the ability to perform in a team.

Job specification and requirements
  • Experience of database systems
  • High level of accuracy and presenting data for analysis
  • Running reports from database systems and extracting mailing lists
  • Data analysis; identify patterns and trends; help identify opportunities
  • Managing data processes to meet regulatory requirements
  • Intermediate level MS office including Excel
Our client is interested in applications from those who meet these requirements and can show flexibility in meeting the demands of the role.

For a full copy of the job description and details of the benefits on offer, apply here.


Telephone Enquiries Agent – Legal
Salary: circa £16,000
Sheffield
Ref: 1540

Our client, a leading Sheffield law firm, has an opportunity for a New Enquiries assistant to join its head office in Sheffield centre.

You will deal with incoming calls from our client’s customers who are seeking advice on their legal problems and prospective claims. You will take instructions and details, building rapport and establishing yourself at their contract at the firm before passing the case on to lawyers.
The position has arisen owing to expansion and you would be joining the personal injury team and working for a specialist department giving advice to victims of medical negligence.

You will also provide general administrative support to the department:
  • organising diaries
  • collating of information and research
  • supporting business development & marketing
  • social media and blog writing

This is position that would suit someone who works well under pressure and can perform multiple tasks, who enjoys organisation and can efficiently manage their time. It is a role that requires a communicative and supportive individual who can take on board the department’s business and values and deal with clients in a sensitive and professional manner.

Experience of a customer service or legal background would be advantageous but not essential as full training will be provided.

Person specification – experience

Experience at a law firm or an administration role
Ability to use social media
Quick, accurate typing speeds
Data input
MS Office

To apply for this position, click here


Receptionist
Salary: circa £15,000 - £16,000
Doncaster
Ref: 1528

Our client, a well respected and established regional law firm, has an opportunity for a professional and dedicated Receptionist to join its Doncaster office. This is a full time, 9-5 role.

The main focus of the role is to provide an efficient reception service including meeting and greeting clients, answering incoming calls, dealing with general queries and maintaining the reception area.

In addition, you may be expected to complete some basic administrative support duties and therefore our client would welcome applications from those with a legal background although all experienced receptionists would be considered.

To apply for this position click here


Accounts Administrator
Salary: competitive
Sheffield
Ref: 1527

Our client, one of Sheffield’s leading firms of solicitors, has an opportunity for a Data Input Clerk to join its accounts team in Sheffield city centre.

Applicants for the role need data entry experience and some familiarity with accounts together with good IT and strong interpersonal skills. Fast and accurate typing is required together with the ability to function as part of a team in a busy professional environment.

This is a role that would suit individuals who work well with policy and procedures and are happy to carry out work of a repetitive nature and work methodically.

Duties and responsibilities
  • Updating, maintaining and retrieving information held on the system
  • Processing financial payments, receipts and transfers
  • Processing credit and debit-card payments
  • Perform day-end balancing procedures
  • Daily banking and cheques
  • Petty cash payments and balancing

Key experience
  • Data-entry experience
  • Basic accounts
  • Fast and accurate typing skills
  • MS Office including Outlook and Excel

Candidates for the role should be smart with good admin skills and of a reliable nature.
In return, our client offers an attractive list of benefits and rewards including contributory pension scheme and excellent prospects for career development.

To apply for this position click here



Collections Advisor
Salary: Competitive + Excellent Benefits
Manchester
Ref: 1506

We have an excellent opportunity for an experienced and dedicated Collections Advisor to join a leading, national firm that are rapidly expanding and can offer both long term security and career progression.

Main duties of the position include:

• To process inbound and outbound calls, contacting customers with overdue accounts to negotiate prompt payment within defined timescales.

• To record all customer contact accurately on the collections system.

• Treat all customers fairly, professionally and at within legislation and codes of practice.

• Deal with general account enquiries and take routine payments from customers.

• Update account information (address / contact details, bank details and payment method).

• Liaise with other departments on behalf of customers to resolve problems.

•Record customer complaints and relevant information accurately in accordance with complaints procedure.

• Transfer calls to other departments as required.

• Follow established collections processes and procedures.


The firm offer a competitive salary along with a fantastic benefits package making this an excellent career move.

To apply for this position please click here


Customer Service Advisor
Salary: DOE & Bonus
Sheffield
Ref: 1416

We are assisting an award winning, specialist service company to recruit an experienced, professional and dedicated Customer Service Advisor to join it's close knit team.

Duties of the role include:

• Contacting existing customers to ensure that they are fully satisfied with the service and dealing with any general queries they may have
• Providing administrative support to the internal sales team
• Answering incoming calls in a timely and efficient manner
• Updating and maintaining an inhouse database on a daily basis
• Chasing up any outstanding documentation
• General administration duties

Suitable candidates will have previous customer service experience (ideally gained within a professional service environment), be enthusiastic and self-motivated and enjoy working in a team environment providing support to busy team members. The firm are offering plenty of scope for progression to candidates who can demonstrate ambition and have the desire to succeed.

To apply for this position please click here


Customer Service Advisor
Sheffield
Salary: £15,015​
Ref: 1350

We are recruiting for one of the UKs leading law firms for experienced and dedicated customer support representatives. The team specialise in road traffic accidents and are responsible for guiding clients through the process of making a legal claim following a road traffic accident.

You will benefit from very thorough training which will give you the necessary skills and knowledge to be able to deliver the highest standards of customer service. The role is based in a busy and supportive team and the firm are looking for enthusiastic, committed and patient individuals. The position does not involve sales calls.

With flexibility the role will involve working on a rota basis between the hours of 8am and 9pm Monday to Friday and between 8am-6pm on Saturday and 9.30am-5.30pm on Sunday. This includes public bank holidays.

The firm offer an excellent starting salary along with attractive benefits and real opportunities to progress and develop. In order to be considered for this position you must have previous customer service experience gained in a similar environment.

To apply for this position please click here